Designed a mobile app that connects volunteers with NGOs by matching them based on skills, interests, and availability.
My role covered Product Design, Research, Design System creation, and Prototyping, with a strong focus on user-centered solutions.
The project took 4 months from research to prototype testing.
Unit
USWPS
Service
Product Design
Year
2024—2025
Research & Insights
Volunteers struggle to find opportunities that match their skills and availability due to unclear, scattered listings, causing inefficiency, mismatches, and lost engagement.
83%
of volunteers reported that volunteering opportunities were too difficult to find
75%
of NGOs reported difficulties in verifying candidates
58%
of volunteers found the sign-up process too long
50%
of volunteers said their volunteering didn’t align with their interests
Volunteers can now easily find opportunities that match their skills and availability, with listings in one place and a quick sign-up process.
How it's done
The app simplifies NGO operations and volunteer connections, allowing for deeper engagement and more meaningful impact.
01
Users are prompted to fill in their profile information, based on which the app can suggest the best results
02
Algorithms suggest the best potential matches for users' next volunteering opportunities based on the information in their profiles
03
Making the application form effortless and easy to fill in allows users to easily sign up for volunteering
04
The account panel provides all past volunteering information and allows users to easily modify their preferences as they change over time
Design System
I built a comprehensive design system from scratch, defining over 50 UI components, along with a well-structured color scheme and typography to ensure consistency, scalability, and future adaptability.
Prototyping & User Testing
A prototype-ready version of the app was tested with volunteers to validate design decisions. With predefined user flows, we asked volunteers to complete specific tasks, navigate through the app, and find the desired information.
90%
of test users found the matching system effective
80%
of users found te shortest and quickest way to fill out an application form
60%
of volunteers effortlessly edited their profiles and found new best matches
Impact
If widely adopted, this platform could transform volunteer recruitment and NGO engagement. Automating matching and onboarding lets NGOs focus on their mission while volunteers connect efficiently with aligned causes.
Improved communication promote long-term engagement, and the app can support corporate volunteering, expanding its impact.
